Failed to Acquire Information on the Driver and Software. Check the Network Connection and Try Again
Add a printer to your printer list so you can apply it on Mac
To use a printer, you must add information technology to your list of printers using Printers & Scanners preferences. (If you switched from using a Windows computer to a Mac, using Printers & Scanners preferences is similar to using the Press control panel in Windows.)
In most cases, when y'all add a printer, macOS uses AirPrint to connect to the printer or automatically downloads the printer'south software (also called a printer commuter). Don't install the software that came with the printer or from the manufacturer's website; follow the instructions in one of the tasks below, and macOS prompts you to download the latest software if it'due south needed.
For information about using a printer with an iPhone or iPad, encounter Use AirPrint to print from your iPhone, iPad or iPod touch.
Add a USB printer
For most USB printers, all you take to exercise is update your software and then connect the printer to your Mac. macOS automatically detects the printer and downloads whatever necessary software. For other printers, you may have to complete a few steps to add the printer.
-
On your Mac, update your printer software: Check with your printer's manufacturer to see if whatsoever updates are available for your printer model.
-
Prepare your printer: Employ the instructions that came with your printer to unpack the printer, install ink or toner, and add paper. Turn on the printer and make sure it'due south not displaying any errors.
-
Connect your printer: Connect the USB cable to your Mac. If you run into a bulletin prompting you to download new software, make sure to download and install information technology.
Important: If your Mac has a single USB-C port, use a multiport adapter. Connect the printer, then connect a USB-C cablevision to a power supply to prolong the battery life of your Mac. Encounter Use USB-C cables with your Mac.
Add a Wi-Fi or network printer
If your Mac and printer are already connected to the aforementioned Wi-Fi network, the printer might be bachelor to you without whatever setup. To check, choose File > Print, click the Printer pop-up bill of fare, choose Nearby Printers or Printers & Scanners preferences, then choose your printer. If your printer isn't available, you can add it.
-
On your Mac, update your printer software: Bank check with your printer'due south manufacturer to see if whatever updates are available for your printer model.
If you have an AirPrint printer, y'all don't need to check for software updates.
-
Fix your printer: Use the instructions that came with your printer to unpack the printer, install ink or toner, and add together newspaper. Turn on the printer and make sure it's not displaying any errors.
-
Connect your printer: Follow the instructions that came with the printer to connect it to the network.
If you have a Wi-Fi printer, you might demand to connect the printer to your Mac with a USB cable to set upwards Wi-Fi printing. After connecting the printer to your Mac, install the Mac software that came with the printer and utilise the printer'due south setup assistant to connect the printer to your Wi-Fi network. After setting up, you tin can disconnect the cablevision from your printer and Mac and the printer should remain connected to the Wi-Fi network. Come across the Apple Support article Connect an AirPrint printer to a Wi-Fi network.
-
Add the printer to your listing of available printers: Choose Apple carte du jour
. 
If you don't run into your printer listed on the left, click the Add push button
at the bottom of the list. A dialogue appears listing printers on your local network. Information technology may accept a infinitesimal or two for your printer to appear. Select your printer when it appears in the list, then click Add. If yous see a message prompting you to download new software, make sure to download and install it.If your printer even so doesn't appear in the listing, try adding the printer by its IP address (see below).
When you add a printer, macOS can usually detect whether the printer has special accessories installed, such every bit additional newspaper trays, actress memory or a duplex unit. If information technology can't, a dialogue appears that lets you specify them. Brand certain the settings in that dialogue accurately reflect your printer's installed accessories so you can take total advantage of them.
Add together a network printer past specifying its IP accost
If a network printer y'all want to utilise isn't in the list of available printers, you can add it as an IP printer. The printer must support i of these printing protocols: AirPrint, HP Jetdirect (Socket), Line Printer Daemon (LPD), or Cyberspace Press Protocol (IPP).
Note: Some printers connected using these generic protocols may offer express functionality.
You must know the network printer's IP address or host proper name, printing protocol, and model number or printer software proper name. If it uses a special queue, you too demand to know the queue name. See the person who manages the printer or server for help.
-
On your Mac, update your printer software: Cheque with your printer's manufacturer to see if any updates are available for your printer model.
If you lot have an AirPrint printer, you don't need to check for software updates.
-
Set up your printer: Use the instructions that came with your printer to unpack the printer, install ink or toner, and add together paper. Turn on the printer and make sure it's not displaying any errors.
-
Connect your printer: Follow the instructions that came with the printer to connect information technology to the network. See the Apple Support article Connect an AirPrint printer to a Wi-Fi network.
-
Add the printer to your list of available printers: Choose Apple bill of fare
Open Printers & Scanners preferences for me
Click the Add push button
at the lesser of the printer list, click IP push 
, then enter the printer information using the following table as a guide.
Selection
Clarification
Address
Enter the printer'southward IP address (a number that looks like 192.168.20.11) or host name (for example, printer.example.com).
Protocol
Choose a printing protocol that your printer supports:
-
AirPrint: Use the AirPrint protocol to enable Wi-Fi, USB and Ethernet network access to a printer's printing and scanning options (if the specific printer supports these features). Y'all don't need to download or install printer software to use AirPrint-enabled printers. A broad variety of printers, including Aurora, Brother, Canon, Dell, Epson, Fuji, Hewlett Packard, Samsung, Xerox and many others, support the AirPrint protocol.
-
HP Jetdirect – Socket: Use this protocol to admission Hewlett Packard and many other printer manufacturers.
-
Line Printer Daemon - LPD: Allows admission to some older printers and print servers that use this protocol.
-
Net Printing Protocol - IPP: Allows access to modern printers and print servers.
Queue
Enter the queue name for your printer. If you don't know the queue name, try leaving it blank or come across your network ambassador.
Name
Records a descriptive proper name for the printer (for instance, Colour Laser Printer), so you tin can identify it in the Printer pop-upwards menu.
Location
Records the printer'south location (for example, "outside my office"), and so you tin can identify it in the Printer popular-upward menu.
Utilise
Display the appropriate software for the printer. If you lot don't see software for your printer, cull Select Software, then select your printer in the Printer Software list.
If Printer Software listing doesn't include your printer, try downloading and installing the printer software (also called a printer driver) from the printer manufacturer. You can also endeavour choosing generic postscript or PCL printer software from the pop-up menu depending on your type of printer.
-
Add a Bluetooth printer
If your Mac came with Bluetooth installed, or if you lot are using a USB Bluetooth adapter, yous tin can print wirelessly to a Bluetooth-enabled printer.
-
On your Mac, update your printer software: Check with your printer's manufacturer to come across if whatsoever updates are available for your printer model.
If you have an AirPrint printer, you don't demand to cheque for software updates.
-
Set your printer: Use the instructions that came with your printer to unpack the printer, install ink or toner, and add together newspaper. Plow on the printer and make sure it'south non displaying any errors.
-
Connect your printer: Follow the instructions that came with your printer to make sure information technology'southward prepare to connect with Bluetooth.
-
Add your Bluetooth printer to your printer list: Cull Apple tree menu
. 
-
Select the printer in the Printers list, and then click Add. If the printer you expect to come across is non in the list, enter its proper name in the search field and press Return.
If your printer doesn't appear in the listing, brand sure y'all have the latest Bluetooth driver for the printer installed. Bank check with the manufacturer for the latest driver.
Later yous connect your printer, if you see a message prompting you to download new software, brand sure y'all download and install information technology.
Add a Wi-Fi or mobile printer that requires a configuration profile
Some network printers may require you to install a configuration profile so that the printer can exist discovered on your network using AirPrint. If y'all are provided a profile to install, download or re-create the printer profile to your Mac and and then install it.
-
On your Mac, double-click the profile to open up it.
-
When you see a message asking if you lot want to install the profile, click Go along.
-
When a message appears request yous to confirm that you lot want to install the profile, click Install.
The profile is installed in the Profiles pane of System Preferences. You can and so add the printer to your printer list.
-
To add your printer to the printer listing, choose Apple menu
-
Click the Add push
, then click the Default button . -
Select the printer (listed as an AirPrint Profile) in the Printers listing, then click Add together.
If your printer doesn't appear in the list, make sure you have the latest profile for the printer installed and that in that location is a network path for your reckoner to the printer. Check with your network ambassador for the latest profile.
Source: https://support.apple.com/en-za/guide/mac-help/mh14004/mac
0 Response to "Failed to Acquire Information on the Driver and Software. Check the Network Connection and Try Again"
Postar um comentário